Welcome to One9 Wholesale Electronics. By accessing or using our mobile application and website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. Eligibility
One9 is a B2B wholesale platform intended for registered businesses and verified resellers. New accounts require admin approval before gaining access to product pricing and ordering features.
2. Account Responsibilities
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide accurate and complete business information during registration.
- One9 reserves the right to suspend or terminate accounts found to be misusing the platform.
3. Pricing & Enquiries
Product prices are hidden by default for wholesale privacy. Prices shared via the Price Enquiry feature are valid only for the specified quantity and time period communicated by our team, and are subject to change without prior notice.
4. Orders & Payments
All orders placed through One9 are subject to confirmation by our team. Payment terms will be communicated at the time of order confirmation. One9 is not liable for delays caused by incorrect information provided by the buyer.
5. Delivery
Delivery timelines are estimates and may vary based on location, product availability, and courier partner schedules. One9 will make reasonable efforts to keep buyers informed of any delays.
6. Returns & Warranty
Returns, replacements, and warranty claims are handled on a case-by-case basis in accordance with supplier policies. Please contact our support team within the applicable warranty period to raise a claim.
7. Limitation of Liability
One9 shall not be liable for any indirect, incidental, or consequential damages arising from the use of our app or services, to the maximum extent permitted by law.
8. Changes to Terms
We may update these Terms & Conditions periodically. Continued use of the app after changes are posted constitutes your acceptance of the revised terms.
9. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Patna, Bihar.
10. Contact Us
For any questions regarding these Terms & Conditions, please visit our Support page.